Reference desk · Updated weekly · 47 entries

The reference desk

Plain-language answers to the questions we get most. Search if you know what you're after, or pick an audience and read across. If you can't find your answer here, the contact addresses at the bottom go to actual people.

No. I · For viewers

The basics

Account & profile

V·01Do I need an account to watch?

For trailers, no. For the full film, yes. Cinema's catalog is membership-supported, and we let strangers see the trailer before the door so the door doesn't feel arbitrary.

If a friend sent you a link, click through and watch the trailer first. The film itself sits behind a sign-in, which takes about thirty seconds.

V·02Why do you only ask for an email, no password?

Because passwords are the worst part of every site that uses them. We send a one-time code to your email each time you sign in from a new device, and trust the device for thirty days. It's both safer and easier than a password you'll forget by November.

If you'd rather use a password manager and a real password anyway, you can — see Account settings.

V·03How do I delete my account?

Account → the Danger zone at the bottom → Close my account. We'll ask for confirmation, then we erase your watch history, watchlist, and profile within seven days. Email and billing records are kept for seven years for tax reasons; we can't shorten that without falling out of compliance.

If you have an open investment position, you'll need to liquidate it or transfer it before you can close the account. Distributions can't be paid to a closed account. See No. II for how that works.

Watching films

V·04Can I download films for offline viewing?

On the iOS app, yes — open a film, tap the menu, choose Save for the train. On the web, no. Browsers don't have a way to do this without breaking the filmmakers' license terms, and we'd rather not pretend.

Saved films stay on your device for thirty days, then check in for a license refresh.

V·05Why did a film I was watching disappear?

One of three reasons:

  • The window closed. Some films are licensed for a fixed period and rotate out. We tell you when the window expires; check the film's detail page.
  • The filmmaker pulled it. Filmmakers retain rights and can withdraw a film at any time, for any reason.
  • An exclusive deal. A film may move to a theatrical or festival window that excludes streaming. It usually comes back.

If a specific film matters to you, add it to your watchlist — we email when it's expiring soon.

V·06Where's the recommendation algorithm?

There isn't one. The marquee is programmed every Friday by a person named Sam, and the rest of the catalog is browsable by genre, festival, decade, and director. We think recommendation systems flatten taste, so we don't run one.

If you want to suggest something Sam should program, the email's sam@cinema.example. They read every note.

Billing & subscriptions

V·07How much does a Cinema membership cost?

$8.50/month or $84/year (billed once). The annual saves you about $18. There is no ad tier, no shared profile tier, no premium tier. One price.

Members get the whole catalog, watch parties, and member-only Q&As. Investing in films is a separate activity and does not require a membership.

V·08Can I get a refund if I don't watch anything this month?

Within the first 14 days of a new membership, yes — write to hello@cinema.example and we'll refund the unused portion. After that, we don't pro-rate. The honest answer is that the cost of running the platform doesn't go down because you didn't watch.

If you're going to be away for a while, you can pause billing for up to three months from Account.

Devices & playback

V·09What devices does Cinema work on?

Web (any modern browser), iOS, iPadOS, Apple TV, Android (phone & tablet), and Roku. Android TV and Fire TV are in development. Chromecast and AirPlay work from any of the above.

We don't have a Smart TV app for Samsung or LG. If your TV is from 2018 or later, it probably has Apple TV or Roku built in, which works.

V·10Can I share my account with my family?

Up to three streams at once, on any devices, anywhere. We don't do "household IP detection" or any of the fingerprinting nonsense. If three is enough for your family, it's enough.

Distinct profiles per family member are coming soon — for now everyone shares one watchlist.

No. II · For filmmakers

Bringing your work

Joining as a creator

F·01How do I get my film on Cinema?

Sign in, open Studio, click Upload. We review within five working days; usually faster. We don't have a "submission fee" or any reading fees. We never have, and we won't.

If you came to us through a festival partnership, your acquiring programmer will set up your account.

F·02Who owns my film if I publish on Cinema?

You do. Cinema acquires non-exclusive distribution rights by default — you can sell to other platforms, screen at festivals, release a director's cut, or pull the film entirely without our permission. Our standard agreement is two pages long; you can read it before you click. Here it is.

If you choose an exclusive Cinema window for a higher featured slot, that's a 90-day window with one optional renewal. After that you're free again.

Uploading a film

F·03What format do you want my master in?

ProRes 422 HQ at the film's native resolution and frame rate, with separate files for the dialogue stem, music stem, and effects stem if you have them (we mix surround in-house). H.264 and H.265 are accepted but transcode badly; ProRes is worth the upload time.

If you can deliver an IMF package, we'll take that too.

F·04How long does the review take?

Five working days, longer if there are content review questions or if your master needs a re-encode. We watch every film cover-to-cover at least once before it goes live; the team that does the watching is the same team that programs the marquee, so they know what they're looking for.

Status of every upload lives in Studio, with a real human contact attached.

Ads, tips & patrons

F·05How do I actually earn money from a film on Cinema?

Three lanes, all live the moment a film publishes:

  • Ads — pre-roll plus one mid-roll per 30 minutes, skippable after five seconds. Contextually matched, no targeting. You keep 55%.
  • Tips — viewers send any amount mid-watch or at end-of-watch. You keep 100% (we cover processor fees on tips over $5).
  • Patron subscriptions — three locked tiers (Crew $5 · Director $12 · Producer $40) configured in Patron setup. You keep 90%.

You don't have to opt in — every new upload is monetized in all three lanes by default. You can mute any lane per-title in Studio.

F·06How do patron tiers work? Can I set my own prices?

Tier names and prices are locked site-wide so viewers don't have to learn a new ladder on every page: Crew $5/mo · Director $12/mo · Producer $40/mo. You design what each tier gets — ad-free, early access, director's commentary, monthly call, credit on your next project, whatever fits the work.

The setup wizard walks you through it. Most filmmakers spend twenty minutes on it once and revisit only when they ship a new title.

Payouts & reporting

F·07How and when am I paid?

Monthly, on the 15th, for the prior month's earnings. ACH to your linked bank account, with a printed statement mailed quarterly. Minimum payout is $25 — anything below rolls forward.

Per-title and per-lane breakdowns (ads vs. tips vs. patrons) live in your Studio earnings tab with every line item exportable as CSV. The tax-relevant subset shows up on a 1099-NEC mailed by January 31.

F·08What does Cinema take, exactly?

By revenue lane:

  • Ads — 45% (you keep 55%). Covers ad-server, sales team, hosting, brand-safety review.
  • Tips — 0% (you keep 100%). We absorb payment processor fees on tips over $5.
  • Patron subs — 10% (you keep 90%). Covers Stripe, statements, and the patron-only feature work.

No upload fee, no annual platform fee, no marketing recoupment, no acquisition fee. If we ever raise the take rate, we'll tell you a quarter in advance.

No. III · For acquirers & selling creators

The register

— Acquisitions is Cinema's private channel for the outright sale of a film's IP — one buyer, one transfer. It's by application only, and most viewers will never see it. These answers are for the people who will.

Buyers · how to apply

A·01Who can apply to be a buyer?

Distributors, sales agents, streamers, family offices, production companies, and individuals with a real history of acquiring film IP. We don't gate by net worth — we gate by fit. The application asks about your firm, your prior transactions, and your reason for entering this market.

Most decisions in five business days. Apply here →

A·02Why is the register private?

Two reasons. First, the creators listing in this channel are usually mid-career filmmakers willing to part with a specific work — they don't want offers from anyone curious about pricing. Second, the buyer side benefits from a small, qualified room. Fewer offers, better-considered offers.

A·03What does a listing look like before I'm approved?

The gateway page (/acquisitions) shows a "glimpse" — three locked cards with redacted titles, asking prices, and creators. You can see that listings exist and what shape they take; the specifics open after approval.

Creators · listing a film

A·04How do I list a film for acquisition?

From Studio → "List for acquisition" in the shortcuts panel, or from the new Your listings card on the dashboard. The flow is six steps: pick a film, choose a structure, set asking, pick what transfers, pick visibility, review & publish.

Cinema's Acquisitions desk reviews every new listing for completeness within 24 hours. Most go live the same business day.

A·05Does listing cost anything?

No. Listing is free, with no deposit. Cinema's 3% brokerage fee is paid by the buyer at wire and only when a deal closes. You receive the full asking price (or whatever you negotiate to) net of your own taxes.

If you list, get offers, and decide not to sell — you owe Cinema nothing. The register works on success, not exposure.
A·06What happens to my patrons if I sell a film?

Your patrons stay with you, not the asset. Existing patron subscriptions continue. Cinema doesn't transfer subscribers in an Acquisition — they were supporting you, not a balance sheet entry.

The film typically remains on Cinema for at least 12 months post-close under a standard streaming license, so your patrons keep access for the standard window. If the buyer pulls earlier (their right, with 30 days' notice), Cinema notifies your patrons and provides a refund schedule.

A·07Can I delist if I change my mind?

Yes, at any time before an offer is accepted. Open Acquisitions in Studio, click the listing, and Delist. Pending offers are notified and lapse. The film and your patron relationships are unaffected.

After you accept an offer, delisting becomes "withdrawing from a signed agreement" and Cinema's standard cancellation schedule applies — zero penalty in the first 5 days, up to 3% of the deal value after week 3, capped at 3%.

Deal terms & closing

A·08What are the two deal structures?

Clean break — single cash payment, full transfer, no further claims either way. Common for catalog deals and older work.

Cash + earnout — fixed cash at close, plus a percentage of any future onward IP sale within a decay window (default 10% / 5y). The creator captures upside if the buyer later resells; the buyer captures downside protection because the headline price is lower.

Both are M&A, not securities. Why this isn't an investment offering →

A·09How does negotiation actually work?

Through Cinema's neutral deal room. Buyer makes an offer (cash + earnout, plus a letter); the creator reads, may accept, counter, or decline. Counter-offers loop in the same thread. Most deals settle in 2–3 rounds. An NDA is auto-applied at offer time.

Cinema's broker (Anya) joins any thread on request — usually to walk a first-time acquirer through the standard schedule, never to apply pressure.

A·10What's included by default — and what isn't?

Included by default: copyright in the film, camera RAW and project files, all sound stems, worldwide distribution, sequel/derivative rights, underlying contracts.

Excluded: the creator's authorship credit (permanent), their future works, and their existing patron subscribers.

Optional: continued streaming on Cinema post-close (default 12 months), marketing assets, festival run rights, soundtrack release rights. Everything is negotiable in the deal room.

A·11How long does closing take?

From accepted offer to recorded copyright transfer: median 47 days. Six stages — offer accepted, Sale Agreement drafted, both sides sign, escrow funded, asset bundle delivered, copyright recorded with the USCO. Each stage has a Cinema-side checklist and clear next milestones.

Tax & legal

A·12Is this a securities transaction?

No. An Acquisition is the outright sale of a specific copyrighted work and its rights — an asset purchase, like the private sale of any IP. No ongoing payments flow from Cinema to the buyer after the wire clears. The earnout (when present) runs creator-side only — it's a residual to the seller, on a future onward sale.

The Howey Test doesn't apply. No SEC or FINRA registration is required in the United States. Full disclosures →

A·13How is this taxed?

For US sellers, proceeds typically constitute the sale of a capital asset held more than one year (long-term capital gains). For US buyers, the asset is amortizable IP under §197. Earnout payments are usually treated as installment-sale proceeds.

Cinema is not a tax advisor. Talk to one. We file a 1099 for the broker fee and issue a closing memorandum suitable for your tax preparer.

A·14What jurisdictions do you close in?

Sale agreements are governed by Delaware law or English law at the parties' option. We currently close in 21 jurisdictions. International sales include Tax Form withholdings where applicable; Cinema's settlement desk handles the paperwork.

No. IV · Miscellaneous

Everything else

M·01Where can I read the actual legal documents?

The three you'll want:

All three are written in plain English first and lawyer-language second. Eleanor on our counsel team makes us re-write any sentence that needs a translator.

M·02I'm a journalist. Where's the press kit?

Sometime soon, on a dedicated About page. For interviews, advance copy of films, or commentary, write to press@cinema.example. We try to respond within one working day.

M·03How do I report a problem with a film, an investor, or another user?

Every film page has a small Report link at the bottom; for accounts, it's at the bottom of the user's profile. We read every report within one working day. We don't have a community moderation team yet because we don't have a community big enough to need one.

For copyright takedowns, follow the DMCA process at dmca@cinema.example. Counter-notice instructions are in our terms.

★ Still stuck

Write to a real person

If your question isn't here, the addresses below go to actual people who read every note. We're a small team — replies usually come within a working day, sometimes the same hour.

For viewers

The front desk

Account, billing, playback. Whatever you need.

hello@cinema.example →
For filmmakers

Filmmaker relations

Owen walks every new round through, every time.

owen@cinema.example →